The driver will inventory your shipment during loading, noting the condition of each item. Be sure to verify the inventory for accuracy, especially items marked ""PBO"" (packed by owner). The contents of this carton can’t and won’t be listed [...]

Every mover must prepare a bill of lading for each shipment. The bill of lading is the receipt for your goods and the contract with Matco Moving Solutions for our transportation. The driver will give you a copy, and [...]

All movers must prepare an Order for Service before transporting your shipment. It confirms the services requested, pickup and delivery dates, requested valuation, and contact information.The order also outlines the charges for your move. If moving under a non-binding estimate, [...]

Tariff provisions require all charges to be paid before unloading at destination. Payments can be made by cash, certified check, credit card, or debit. Discuss options with your Moving Consultant or customer service representative. If your employer is paying [...]

When moving to a new province, charges are based on shipment weight and mileage. These are referred to as the transportation charges. There may be additional charges like packing, crating, valuation or coverage, bulky article charge for oversized items, [...]

A non-binding estimate charges based on the actual weight of your shipment and the services performed. You will still go through the estimating process to determine what your shipment may cost. The driver will weigh the trailer before and [...]

A binding estimate is a contract that specifies, in advance, the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either [...]