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FAQs

 

Valuation of Coverage

 

  • Am I protected against loss or damage while my goods are in transit?
    Yes, but how much protection you have, and its cost to you, depend upon the valuation coverage you selected. This can be one of the most confusing aspects to moving but it is important that you understand what is being provided to you.

    The valuation option you choose determines the basis upon which any claim will be adjusted and the maximum liability of the carrier. The liability of a carrier for loss or damage is based upon the carrier's tariffs, as well as federal laws and regulations that have certain limitations and exclusions. Valuation is not coverage. This is important to understand. It is the liability of the moving company. Check with the provider of your home owner’s coverage to find out if you are covered for moving. Often times you will find that you are.

    Released Rate Liability - With this option, the Carrier’s maximum liability is $0.60 per pound per article in the event of loss or damages. The value of the article has no effect. If the article is packed in a carton, the maximum settlement is based on the weight of the appropriate size carton x $0.60/lb. Please see Matco’s Protections Plans for more information.

    Replacement Value Protection - With this option, the Carrier’s maximum liability is the lump-sum value declared on the shipment. This maximum would only be paid in the case of a total loss. Please see Matco’s Protections Plans for more information.